Consultant

Karine Del Moro has 15 years’ experience designing and managing marketing programmes, including customer retention and business development. She has gained international experience in the UK, France and the United States, and has been instrumental in delivering strategic expansion plans for a variety of organisations, from large corporations to SME’s.

A Certified Net Promoter Associate, Karine has considerable knowledge on best practices in customer experience management. In recent years she has been instrumental in developing Net Promoter thought leadership in Europe, and in helping companies from different industries to gain insights and expertise about how they can implement their own loyalty programmes.

Karine holds a Bachelor of Science in Business Administration (Hons) from the American Business School in France.